ee999 Terms and Conditions

01 General Introduction

ee999 is a safe, reliable, and entertaining online gaming platform for users in Bangladesh. These terms apply to the ee999 website, mobile version, and all associated services.

By using the platform, you confirm that you have fully read, understood, and accepted these terms. If you disagree with any part of these terms, please refrain from using the platform.

ee999 reserves the right to modify these terms at any time. Updated terms take effect immediately upon publication on the website. Continued use of the platform will be considered acceptance of the updated terms.

02 Account Registration & Eligibility

2.1 Age Requirement

To open an account and play on ee999, you must be at least 21 years old. We are against underage gaming and take all necessary measures to prevent it. Identity documents may be requested at any time for age verification purposes.

2.2 Registration Requirements

When registering an account, you must meet the following conditions:

• You must be at least 21 years old.
• You must provide accurate, complete, and up-to-date information.
• Each person may open only one account; creating multiple accounts is prohibited.
• You must not operate an account on behalf of someone else.
• Online gaming must not be legally prohibited in your location.

2.3 Accuracy of Information

Any false or misleading information provided at registration may result in immediate account termination. ee999 reserves the right to request additional verification documents at any time, and identity verification may be required before withdrawals are processed.

03 Account Security & Responsibility

It is your sole responsibility to keep your account username and password completely confidential. You are accountable for all activities carried out from your account — whether performed by you directly or resulting from granting access to someone else.

• Never share your login details with any third party.
• If you suspect unauthorized access to your account, notify our support team immediately.
• Always use a strong and unique password.
• Remember to log out after using a public or shared device.

04 Deposits, Withdrawals & Payments

4.1 Deposit Methods & Limits

ee999 accepts the following payment methods: bKash, Nagad, Rocket and bank transfer (for example: Dutch-Bangla Bank, Islami Bank, BRAC Bank). The minimum deposit amount for each method is ৳500.

4.2 Withdrawal Conditions

The minimum withdrawal amount is ৳500. Withdrawal processing generally takes 15 minutes to 2 hours. Identity verification may be required before a withdrawal request is fulfilled.

• Withdrawals must be made using the same method used for the deposit.
• Withdrawals may be restricted if any bonus wagering requirements on the account remain incomplete.
• ee999 reserves the right to hold withdrawals in cases of suspicious activity.

4.3 Currency

All transactions on ee999 are conducted in Bangladeshi Taka (৳ / BDT). Third-party payments are prohibited — you may only deposit and withdraw using an account registered in your own name.

05 Bonuses & Promotions

5.1 Welcome Bonus

New members at ee999 can receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 earns a ৳1,500 bonus for a total balance of ৳2,500; or depositing ৳22,000 earns the maximum ৳15,000 bonus for a total of ৳37,000.

5.2 Wagering Requirements

A 20x wagering requirement applies to all bonuses, calculated on the bonus amount only (not on deposit + bonus). Example: ৳1,500 bonus × 20 = ৳30,000 must be wagered before bonus winnings can be withdrawn.

5.3 Other Bonus Terms

• Each user may claim each bonus offer only once.
• To receive the welcome bonus, the applicable promo code (if any) must be used at the time of the first deposit.
• Any attempt to collect bonuses from multiple accounts will result in immediate termination of all accounts.
• After receiving a bonus, wagering requirements must be completed before any withdrawal.
• ee999 reserves the right to modify or cancel the bonus program at any time.

06 Gaming Rules

6.1 Game Operations

All games available on ee999 are provided by third-party software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming). Game outcomes are determined through audited Random Number Generator (RNG) technology, which ensures fair and impartial play.

6.2 Bet & Win Calculations

All bet calculations will be made according to the rules in effect at the time the game is played. ee999 reserves the right to correct any incorrect or unexpected amounts displayed due to technical errors. If a connection is lost during a game, the game state is saved on the server and can be resumed upon reconnecting.

6.3 Sports Betting

All markets and odds provided in the sports betting section are for general information purposes. ee999 does not guarantee the outcome of any specific match, tournament, or event. Please verify all rules and conditions carefully before placing a bet.

07 Prohibited Activities

The following activities are strictly prohibited and may result in account termination:

• Operating multiple accounts or using someone else's account.
• Creating an account with false or misleading information.
• Exploiting technical vulnerabilities to take advantage of the bonus system.
• Attempting to use hacking, malware, or any other harmful software on the platform.
• Using artificial intelligence or bot software to operate games.
• Colluding with other players to manipulate outcomes.
• Using the platform for money laundering purposes.
• Using third-party payments or conducting transactions in someone else's name.

08 Intellectual Property

The ee999 website and all its content — logos, designs, text, graphics, software, databases, and compilations — are the intellectual property of ee999. They are protected by copyright, trademark, and other intellectual property laws.

Reproducing, distributing, modifying, or commercially using any content from the platform without prior written permission from ee999 is prohibited.

09 Limitation of Liability

ee999 provides services as an entertainment platform. ee999 is not liable for the following:

• Financial losses incurred by users as a result of gaming activity.
• Losses caused by internet disconnection or technical issues from third parties.
• Events beyond ee999's control (force majeure) — such as natural disasters or government restrictions.
• Losses resulting from unauthorized access to a user's account due to the user's own negligence.

ee999 is committed to providing the best possible service and works to resolve technical issues promptly. However, uninterrupted service cannot be guaranteed.

10 Account Suspension & Closure

10.1 Closure by ee999

ee999 reserves the right to suspend or permanently close any account without prior notice for the following reasons:

• Violation of these terms.
• Suspicion of fraud, money laundering, or any other illegal activity.
• Opening an account with false information.
• Instructions from a regulatory body or law enforcement authority.

10.2 Closure by the User

You may close your account at any time. Any valid balance must be withdrawn before closing the account. Contact our support team to set up self-exclusion or responsible gaming limits.

11 Privacy

ee999 follows our separate Privacy Policy regarding the collection, use, and protection of your personal information. By accepting these terms, you also consent to the Privacy Policy.

We do not sell your personal information to third parties. However, certain information may need to be shared to meet legal obligations or to prevent fraud.

12 Responsible Gaming

ee999 believes that gaming is entertainment — not a way to earn money. We encourage all our players to play responsibly.

• Only play with money you can afford to lose without it affecting your life.
• Set limits on your time and spending and stick to them.
• Gaming will never take priority over your family or professional responsibilities.
• If you find it difficult to control your gaming, please visit our Responsible Gaming page or contact our support team.

Self-exclusion, deposit limits, and time limits are available at ee999. Using these features requires 21+ age verification.

13 Terms & Conditions Changes

ee999 reserves the right to partially or fully update these terms and conditions at any time. For significant changes, we will endeavor to notify you in advance via your registered email or through a notice on the platform.

Continued use of the platform after updated terms and conditions are published on the website will be considered acceptance of the new terms. Visit this page regularly to stay informed about the latest terms and conditions.

14 Contact

For any questions, complaints, or suggestions regarding these terms and conditions, please contact our support team:

• Live Chat: Available 24/7 in Bengali and English
• Email: [email protected]

Our support team is available every day of the week, 24 hours a day, at your service.